Privacy policy

The user is informed that Therappx Inc. performs the collection of personal data for administrative purposes (authentication, verification or optimization of the user experience) and for non-administrative purposes (that is not related to a decision that directly affects the person, for example to conduct research, statistics, audits and evaluations). 

For the purposes of the Privacy Policy, this information is treated as personal informationWhen you access the platform through your computer or other device, information is collected for Web analytics purposes. The type of information collected includes, among other things:

  • the IP address of the device (not recorded or stored in a format that can be used to identify a visitor);
  • the type of browser used;
  • the type of operating system used;
  • the date and time of the visit;
  • pages viewed and documents downloaded, if applicable.

Therappx Inc. may use personal information collected for non-administrative purposes to compile statistics on communications and information technology, as well as for audit, evaluation, research, planning, reporting purposes and social media publicity/functionalities. As part of the Web analytics, Therappx inc. uses the services of third party service providers, Google Inc. (Google Analytics) and Facebook Inc. (Facebook Pixel). Because Google and Facebook are US-based companies, personal information collected may be transmitted outside Canada and be subject to US law, including the USA Patriot Act. For additional information on Google’s privacy policies mentioned here, please visit their websites or use the following links: Google’s Privacy Policy and Terms of Service and Facebook’s privacy policy. 

To monitor visitors’ use of the platform for web analytics purposes, Therappx inc. and its third party service providers both require the use of digital markers commonly referred to as “cookies”. If you want us to stop collecting the data collected during your visits to the site, you can:

  • change your browser settings to decline cookies, disable JavaScript in your browser; or
  • download a module from Google’s website and install it in your browser to block the use of your data related to your visit.

If you change your browser settings to decline cookies or disable JavaScript so that your browser data collection stops when you visit the platform, no data will be collected, but this may have repercussions on other aspects of navigation. For example, you may have difficulty accessing secure services that require a username and password, such as your profile.

The personal data relating to the user are retained for a period of three (3) years from the end of the business relationship.

The user can exercise his right of access, modification, rectification and deletion by sending an e-mail accompanied by an ID to the following address: [email protected]